Dispatch Center
Contact
About
Department Head: Michelle Romans
The Williams County Dispatch Center consists of trained individuals that are specialized in areas of call-taking, police dispatch, fire dispatch, and NCIC operations. 911 Dispatchers are the link between citizens and all Police/Fire/EMS emergency and non-emergency services. 911 Dispatchers assist the first responders in the field by requesting wreckers to scenes for accidents, stranded motorists, and arrests. They also assist by sending emergency bulletins to all of the officers in the field as well as neighboring agencies. Dispatchers will aid officers with cell phone traces or sorting through records to help in locating a caller who might not be able to provide a location.
Mission
The mission of the Williams County Dispatch Center is to be the essential link between the public safety agencies and the community we serve by providing exceptional emergency communication services.
Values
Professionalism
We maintain a high level of training and ethical standards that allow us to handle the daily demands of public safety telecommunicators.
Accountability
We accept responsibility for our actions individually and as a team. We take pride in ourselves, our colleagues, our profession, and our commitment to our community through the work we do every day.
Teamwork
We foster a spirit of cooperation and collaboration to solve problems and to contribute to collective success.
Compassion
We serve our community with compassion, as shown through our words and actions.
Integrity
We maintain a professional and ethical working environment characterized by trust and honesty.